A useful decision is made. Nobody has written down who owns the next move.
The part nobody puts in the brief
The work around the work quietly takes over.
It starts small. A decision buried in a meeting. Feedback that arrives in five places. A client waiting for an update that somebody meant to send.
A designer is ready to move, but the approval is still somewhere in a client thread.
The day ends with good work done and too many loose ends carried into tomorrow.
That is not a people problem. It is an operating problem.
